We aim to offer you a great on-line experience. Below are some of our customers comments, please feel free to send us yours.
"Dear VacBag Team, thank you so much for your extremely prompt and efficient service, I am totally overwhelmed. The brush you sent is perfect, and believe it or not was only a fraction of the cost I was quoted at Godfrey's recently. Your business is brilliant and I will be recommending you to others."
- Lawrence, January 2012
"Excellent customer service. Leaves retail stores not even in the running, and it’s among the best I have had on the web. On a scale of 1 to 10, you definitely hit the 10."
- Mike, December 2012
"Hi Anne, I got these bags and they're perfect. Thanks for your help and putting and end to what I thought was a futile search"
- Liga, October 2011
" you Guys are GREAT. I couldn't believe I received the Bags on Thursday afternoon, I only ordered same on Tuesday.
Wow"
- Josephine, August 2011
"Cant believe arrived this morning, thank you, will tell all my friends about your great service"
- Robyne, June 2011
"Order received a few minutes ago. What wonderful service. Will definitely use you again. Thanks again. Order one day receive the next is almost unheard of. Thankyou thank you"
- Sandra, May 2011
" I am extremely impressed with the service I have received with the supply, delivery of the dust bags and the changing and returning of the floor tool. I would have no problem recommending your site to other and will do so to all my friends. I’m so glad I found your site. I look forward to placing more orders in the future."
- Merika, April, 2011
"Thank you for your prompt response and nice service. I received the pack already and it fits nicely to our vacuum. We had been wandering around the shops trying to fine the one that fit, so frustrated !! Thank you for doing this business, we will definitely get back to you after we use up this lot"
- Orwan, April 2011
"Hi guys, Thanks heaps for the great prices and speedy delivery. Will definitely deal with you again."
- Peter, April, 2011
"Order received. Thankyou very much for your prompt service which I would highly recommend to anyone."
- Kevin, February, 2011
"Thank you for you wonderfully prompt service. The parcel arrived at noon today!"
- Sue, February, 2011
"Thank you for such great service, my parcel arrived today"
- Pam, February 2011
"Just writing to say how amazing your delivery times are. Ordered at 2pm yesterday, delivered at 9am today to Narooma on South Coast! It was the same when I ordered bags last time, but I thought it might have been a fluke! No way! I wish other companies were as on the ball as you guys."
- Bob, January 2011
"Dear VacBagDirect, just to let you know that I am thrilled with your service!! After 3 years we finally have vacuum bags that actually fit our vacuum cleaner! We will definitely re-order when the time comes."
- Helen, January 2011
"Amazing Service. I Ordered my bags on afternoon of the 4th and they were delivered on the morning of the 5th. Absolutely amazing service and excellent quality products. Have recommended them already to many and will definately use again."
- Linda, January 2011
"Thank you!!!! How fast is your service!!?!!?!? AMAZING!!! Have already recommended you to a friend!
Thanks"
- Karen, January 2011
"would just like to say thank you for processing my order so fast. I was shocked when the bags arrived after 1-2 days…..Thanks again for your great service…"
-Lou, December 2010
"I just collected it from the post office! Fast, Efficient, reasonably priced and convenient. The only thing more you could do for me is come over and do the actually vacuuming"
- Carolyn, October 2010
"Thank you for your promp efficient service. I had these on order for 3-4 wks at retravision and cancelled and ordered on line with you. Its taken less than 5 days including the weekend. A service I will reccomend to every one"
- Grant, October 2010
"Thank you...good doing business with you"
- Alex October 2010
"That is very impressive. I ordered these on line at about 3:30 in the afternoon and received them the next day at 09:30. Excellent service"
- Keith, September 2010
"Hi, Can’t believe I placed an order yesterday and received it today at 8.20am. Now that’s service for you and the bags for my vac are perfect (and at a affordable price), Thanks"
- Nicole, Sept 2010
"Thank you for your quick response. The items arrived at the Post Office today. Please be assured that I will recommend your services to others"
- Dave, August 2010
"Just wanted to thank you on your excellent service. Ordered the bags on Wednesday afternoon and got Friday morning. Excellent quality, too, and much better quality (and cheaper!) than the one’s I’d got from Godfreys in the past. Will definitely buy from you again."
- Tim July 2010
"Hi Guys, Recieved the package on friday. Thank you for your quick response and service. Will be doing more business with you guys in the future."
- Anthony, July 2010
"Thank you kindly for such prompt service. I just arrived home and the postman left a card for a parcel to be picked up. FANTASTIC SERVICE!!! I'm so glad I found your site online and will be telling other people about what a great service vacbagdirect is."
- Suzanne, July 2010
" i received my order yesterday and it fits perfectly. Thank you for this service, i have a newborn and a toddler and cant make it out like i used to. I will continue to buy my bags from you and will spread the word to my friends/young mothers alike. "
- Eleni, July 2010
" I think I’ve been through a dimensional shift – I’m sure the vacuum cleaner bags arrived before I even ordered them! Such efficiency is remarkable and applaudable. Congratulations on your efficiency and wonderful customer focus."
- Donna, May 2010
" Hi Guys, order received, many thanks for your prompt and courteous service.
(will recommend you guys to everybody)"
- Ian, May 2010
"I would like to thank you for your speedy and efficient service. I just ordered the goods yesterday and they were outside my front door before I even out of bed this am. thanks so much"
- Margaret, May 2010
" many thanks. for quick delivery.. will definately reccomend your company for honesty and speedy delivery .. bags are spot on and fit perfectly ..as good as what we used to pay for from kirbys. for. so callled genuine bags"
- Cheryl, April 2010
"Now that is service. Ordered yesterday and on my doorstep today. Many thanks"
- Judy, March 2010
"Another happy customer! I ordered my vacuum cleaner bags on Sunday night and I had them first thing Tuesday morning. This was after I had sourced every store in my local area who sold vacuum cleaners - no one could help me with replacement bags. Then I decided to try on-line and, bingo, my problem was solved. I'll certainly deal again, and spread the word about where to shop"
- Leonie, February 2010
"I would just like to say how impressed I am with your service. Your website is very easy to use and your processing and delivery was extremely fast. Thank you very much. "
- Jenny, January 2010
"Just wanted to say thankyou for the excellent customer service and you have the most competitive price"
- Julie, January 2010
"I just wanted to send a big thank you for the excellent customer service your company displayed on my recent order. I orders my Vac Bags Tuesday afternoon and I had them by Wednesday lunch time. I am very impressed with the no fuss prompt delivery. Your prices are also very competitive, which is always a bonus.
Thanks again. Please pass my thanks on to those responsible for such great customer service."
- Lisa, December 2009
"I received my recent order of the 2 products you recommended.
Both fit their respective vacuum cleaners perfectly.
Thanks for the information/recommendations and courteous, prompt service.
A pleasure to do business with you. I will recommend you to others (I already have!)"
- Jo, October 2009
"Just a quick note to say thank you for your great service. I ordered and paid for my vac bags yesterday and received them today, very good fast turn around. I will definately be coming back to you guys and refering you to others. Thanks again"
- Glen, October 2009
"Thank-you , for your great service. I will be telling all my friends about your website. Hopefully you will receive more orders".
- Pam, October 2009
"Thankyou very much. I received the vacuum bags today. I am very impressed with the speed of service."
- Suzanne, September 2009
"I would like to thank you for your perfect fit dust bags as well as super fast delivery. I will definately use your site again"
- Tania, August 2009
" Hi - just to say what fantastic service! I can't believe how quickly I received this."
- Rachael, 27 April, 2009
" Thanks Paul - that looks like what we need. Thank you for taking the time to search for us - I will place an order for some over the weekend. Your prompt response is greatly appreciated."
- Mick & Robbie, 24 April, 2009
" Hello Paul, thanks for sending this example to me. I am not sure if it will fit, the shape is right. My collar is larger, I have taken it to work to scan to you. Thank you for what amounts to excellent customer service."
- Tracey 14 April, 2009
" Hello, Your service is excellent. I ordered the above yesterday and received them about a minute ago."
- Stephen 8 April, 2009
" Just to say thanks for the prompt and efficient way you dealt with my (small ) order for numatic vac. bags,they arrived within four days of ordering them."
- Barbara 4 April, 2009
"My order arrived today. Extremely efficient, thankyou very much for such fabulous service."
- Lil 31 March, 2009
"Parcel arrived safely. Thank you for the great service.
- Penny 4th May, 2009
"Many thanks for your prompt reply. Great Service. We will now order and be able to continue using our Vac which we are very pleased about".
- Julia & Harry, June 2009
"My order has arrived this morning! I am so impressed with this speedy delivery. Thanks very much!!"
- Clare, June 2009
" I am really happy with the Vaccuum bags that were sent within 2 days of ordering, from your company. I'll be certain to tell my family and friends of your site. Im saving around $5 a packet. Which is a total savings of $30 on 6 packets. I will be back"
- Jenny, June 2009
"Dear Vacbag - parcel received - excellent service all round. I will order again from you next time."
- Will, June 2009
" I only ordered my vac bags yesterday at lunchtime, and they are here already. Excellent service!!"
- Frances, August 2009